Support centre

How can we help you?

Find answers to common questions about company registrations, tax compliance, and business processing in South Africa.

Popular:

Registration

How long does a new registration take?

Once your information and payment are received, we prepare the application promptly. Government processing times can vary, and your order workspace shows the latest status.

What documents are required?

The required documents depend on the service and directors involved. Your order workspace provides a checklist and accepts PDF, JPG, and PNG uploads.

Can I reserve a company name first?

Yes. Select a name-reservation or company-registration service and submit your preferred names in the guided application.

Can I check if a company name is available?

Yes. Use the company name search on the homepage to look up existing South African companies. A name that doesn't appear may still be refused by CIPC if it is too similar to one already registered, so treat the search as a guide — CIPC makes the final decision when you file.

Do you only register companies?

No. Company Associates is a one-stop business services centre. Besides company registration we assist with CIPC annual returns, beneficial ownership, B-BBEE documentation, SARS and tax support, employer registrations, CSD, CIDB and business documentation.

Can I mix services instead of buying a package?

Yes. On the custom package page you tick the individual services you need and send us a quote request. We'll email a confirmed quote — nothing is charged until you accept. Ready-made bundles remain on the packages page.

Compliance & returns

When should annual returns be filed?

Annual-return timing depends on your company's registration anniversary. If you're unsure, contact us with your company details and we can guide the next step.

How do I change a company director?

Choose the director-changes service and upload the relevant supporting documents through the order workspace.

Payments & security

Which payment methods are available?

You can pay by card through Yoco (instant confirmation) or by EFT using the bank details and reference shown after checkout.

How is my information used?

We use the information you provide to manage your selected service and order. Please review our Privacy Notice for full details.

Can I see my order after payment?

Yes. Once payment is confirmed, you can return to the order workspace to upload documents and follow progress updates.

Still need help?

If you couldn't find the answer to your question, our professional support team is ready to assist you with your specific business needs.

Melody Complex, 38 Mozart Lane, Sagewood Street, Midrand, 1685, Gauteng, South Africa, South Africa